Operating a contact centre is a complex and expensive cost to any organisation and having the right people and technology can often be cost prohibitive for many businesses.
At Phoenix we can provide a complete outsourced solution for companies seeking to operate a contact centre for long or short-term projects and campaigns.
Both our inbound and outbound operations can be used to conduct;
- Customer Service
- Telesales/marketing
- Appointment setting for sales staff
- Surveys and Customer Feedback
- Lead qualification and
- Membership sales
At Phoenix we’re known for providing solutions. To find out how Phoenix can help your business call us on 08 8152 2400 and an operator will direct your call to a specialist Business Manager. Alternately, you can email Phoenix Connect.